Your satisfaction is important to us. We will always strive to provide you with the best course content and latest technological tools for an unparalleled online learning experience. However, mistakes do happen and systems do fail for unforeseen reasons. If our system fails, we guarantee to have the system back up and running within 24 hours or you will be eligible for a full refund for any course which you choose to discontinue. Refunds will not be issued for failures not related to our system, such as disruption of your Internet service.
